Privacy Policy
Last updated: 4th May 2026
This Privacy Policy explains how Keedlestone collects, uses, and protects your personal information when you use this website or make a purchase.
1. Information We Collect
When you use this website, we may collect the following information:
Information you provide directly:
- Name
- Email address
- Billing and shipping address
- Order details
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver digital products
- Provide customer support
- Send order updates and important notifications
- Improve the website and user experience
We do not sell your personal data to third parties.
3. Payments
Payments are processed securely through third-party providers (such as Stripe, PayPal, or similar services).
We do not store your full payment details on our servers.
4. Digital Downloads
When you purchase digital products:
- Your email and order details are used to provide download access
- Download access may be updated when new versions are released
5. Sharing Your Information
We may share your information only where necessary, including:
- Payment providers (to process transactions)
- Delivery services (to ship physical products)
- Website hosting and analytics providers
All third parties are expected to handle your data securely.
6. Cookies
This website may use cookies to:
- Enable essential site functionality
- Improve performance and user experience
You can control or disable cookies through your browser settings.
7. Data Retention
We retain your information only as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
8. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain uses of your data
To exercise these rights, please contact us.
9. Security
We take reasonable measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact
If you have any questions about this Privacy Policy or your data, please contact us via the website, Facebook, or Discord.
